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Work Week Hustle – The Negative Effects of Workplace Gossip

It is human nature for people to build connections and trust through the exchanging of information and stories. When you are trying to get to know someone, you ask questions that reveal their interests, likes, dislikes and basic moral code. But what is the point in which basic communication crosses the line to petty gossip? When is it that the exchange of information you have with co-workers moves from basic connection to toxic negativity? Below we will discuss exactly what is considered gossip and the negative effects it can have in the workplace.

What is Gossip?

While there are many interpretations, the basic meaning of gossip is “casual or unconstrained conversation or reports about other people, typically involving details that are not confirmed as being true.” Some consider gossip only to be the spread of negative information with malice intent. This is not necessarily the case. Some gossip is spread with the best of intentions, yet can still have a negative or toxic effect within the workplace.

Unintentional Negativity

Some feel that it is the upmost level of respect and trust building when divulging information that they have heard through the grapevine or built on assumptions that could negatively affect another person. For example, say Sara the receptionist goes on vacation. While she is gone, a co-worker sees their manager conducting an interview. Said co-worker decides to “warn” Sara when she gets back by telling her what she saw and that her job may be in danger. The truth is, there is absolutely no truth to this message. This makes it gossip. Even if the co-worker was trying to help Sara, they actually just created panic and anxiety for no reason.

Another example is more of an obvious one, but very common within the workplace. Let’s say a co-worker has noticed that John the temp has been spending a lot of time up the the front desk with Sara the receptionist. It appears to be all work related, but they are smiling more and seem to genuinely enjoy each others company. Co-worker thinks they will be a great match and tells other co-workers that they make a great couple and they should try to set them up. Though John the temp and Sara the receptionist have no idea what is going on, somehow through the grapevine John the temp’s wife hears from a friend that he is flirting with the receptionist and it causes strife in his personal life. John the temp is livid and creates a scene in the workplace. The issue has to be handled by the manager and afterwards Sara no longer feels comfortable in her job. Something that started out as harmless gossip has quickly escalated to a very negative and uncomfortable work environment for everyone in the office.

How Gossip Can Effect Your Job

Many companies have strict no-gossip policies set in place in their handbooks. Even if it is unintentional, gossip can directly affect your job security along with your relationships with co-workers. If you are targeted to be a gossip, you could lose trust and create divisions within the workplace. Aside from hurt feelings, being known as a gossip can damage your reputation and credibility. Managers need employees they can trust. If you are considered untrustworthy, you could be let go from your position for reasons that would otherwise be looked over.

There are many reasons one could spread gossip within the workplace. Some with malice intent and others without even realizing it. But being aware of what gossip is will help keep you focused on more professional communication with co-workers. Use your time connecting with co-workers by sharing positive stories and motivation. Gossip only generates anxiety and distrust while perpetuating a negative work environment. Try to maintain as professional as possible in your communication with co-workers. If you feel there is an issue that needs to be addressed, go directly to your manager or the person creating the issue. Find out all the facts before sharing information. Give people the benefit of the doubt and always consider that there may be more going on than what meets the eye. This will keep your work reputation in tact and out off the gossip train.