Interviews can be a nerve-racking, awkward experience OR they can be pleasant from beginning to end. What usually determines the outcome is how it begins and the structure put in place. When an interview starts off on the wrong foot, it’s hard to bring it back. Here are a few ways to provide a positive interview experience for both you and your candidate.

Pre-Interview Prep

In order to make sure that everything starts off on a positive note, be sure to fully prepare your candidate before the interview. Start by providing detailed directions to your office. If a candidate has a hard time getting to your office, they may show up late and flustered. Be sure they know ahead of time exactly where they are going. Also, a good tip is to create and send an itinerary. Give the candidate an idea of how to prepare. Tell them an approximate time frame and why they might meet with. That way they can do the right research and go into the interview feeling confident and prepared.

Be Present When They Arrive

Even if you are not quite ready for them yet or if your day is running behind, be present when the candidate arrives and take time to say hello. If you make the candidate awkwardly sit in the lobby too long, it gives them time to start feeling insecure or insignificant. They may end up walking into the interview already feeling defeated.

Let Them Experience Company Culture

Introduce the candidate to potential bosses and coworkers. This will give them an idea of what the job and the culture within the office is like. Also, consider moving from the conference room to show them around the office. Show them where to get coffee, where the break room is and introduce them to coworkers that pass by. Allow them to feel comfortable in the office and envision how it will be working there.

Be Honest and Encouraging

Of course we want to be kind and open with each candidate. But be sure you don’t give them the wrong impression by withholding how you really feel. Don’t let them leave the interview feeling like they are your #1 choice if they aren’t. Be honest about the hiring process, if you have other candidates to consider, etc. Keep in mind the impact you can have on a potential candidate. They are in a vulnerable place and could use some encouraging words or advice. Even if you are not planning on offering them the job, try to find a way to offer hope to everyone that leaves your office. Provide some constructive feedback so they can move forward with new ways to land the next job. Maybe they need to fine tune their skills or gain more experience. Having an explanation will help them in the future.

Creating a positive interview experience will make the hiring process so much more pleasant for everyone involved. You are able to see more of the “true” candidate if they feel relaxed and comfortable. Take some time to create a positive interview experience that works for you.